COURSE DESCRIPTIONS

 

 

TOURIST GEOGRAPHY I Course Code (104)

Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 1st Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Analysis of Physical, Human and cultural resources for every European nation and Greece. In particular for Greece there is a geographical/cultural account of the Greek area from the point of resources and substructure that is relative with the tourist activities in the region of the country. Special account for the most important monuments and tourist destinations, with the use of maps, photographs, VIDEO, slides, ect. Stressing for every country its particularities as a reception destination and hospitality of tourists.

 

Bibliography

  1. The Blue Guides, Greece
  2. Roupas Vas., (1997) Teouristi Geography of Greece, Pub. Papazisis, Athens
  3. Moira-Milonopoulos, (1999) Tourist Geography, Europe, Pub. Stamoulis, Athens
  4. Shizas Giannis, (1998) The Other Tourism, Alternative Publications/Oikotopia, Athens
  5. University of Egeon, International Scientific Convention, (2000) Tourism of the Island areas and special destinations, Hios 14-16 December

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ELEMENTS OF PROFESSIONAL COOKERY Course Code (105)

Theory: 2 h/week Practical: 4 h/week Total: 6 h/week 1st Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Vegetable and animal food – ingredients and their nutritians value – Cooking methods. Meat and fish cooking – testacea – seafood – mollusk, poultry, pasta, eggs, potatoes vegetable ect. Basic preparations in the kitchen (fon, tu ect.). Liquid and thick soups. Gold and hot butter saucer – Desserts, Pastries, creams, puddings, ice creams, food garnitures. Food hygiene- utensils- equipment- personnel and safety in the kitchen. Food storage, storage condition- massive food preparation sectors- preparation and allocation of food systems, food supply enterprise departments, kitchen equipment’s, kitchen control, dish composition (tabled’ hotel, a la carte). The laboratories cover the cooking of food, preparation of desserts and buffet ect. Emphasis is given in the accordance with the prescription patterns.

 

Bibliography

  1. Raptis N., Introduction to Professional Cooking

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LAW ELEMENTS Course Code (106)

Theory: 2 h/week Practical: 0 h/week Total: 2 h/week 1st Semester

3 ECTS credits

Condition: Selective Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

The concept of Law Precept, its validity and its reading. Law Precept scale. Law distinctions and fields. Law origins. Civil Law elements. Capability of law practice, natural and law bodies, legal transactions, representation. Basic elements of law contract and law of property. The 1975/1986/2001 constitution. Justice dispensation and the courts of law. Right concept criminal Law basic elements –Basic elements of international and European Law.

 

Bibliography

  1. Milonopoulos D.(2001) The Constitution of 1975/1986/2001, Pub. Stamoulis A.E.
  2. Milonopoulos D. (2001) Law Elements, Pub. Stamoulis Ltd
  3. Drosopoulou S.,(1995) Elements of Civil Law, Interbooks

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EUROPEAN UNION Course Code (107)

Theory: 2 h/week Practical: 0 h/week Total: 2 h/week 1st Semester

3 ECTS credits

Condition: Selective Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Retrospection background- Basic elements of the Maastriht Agreement. Institutions and policies of E.U. Comparison with the Amsterdam Agreement- Contents and meaning of the five rights (Movement of people, commodities, services, capital, payments and competition).E.U and tourism, E.U. and environment.

 

Bibliography

  1. Dagtaglou P., (1998) European Community Law
  2. Dagtaglou P., (1993) Basic Elements of the Maastriht Agreement
  3. Papagianis D., (1999) Introduction to European Law, Pub. A. Sakkoulas
  4. Mousis N., (1996) European Union, Pub Papazisis

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MACROECONOMICS Course Code (201)

Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 2st Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Introduction to Macroeconomic analysis (employment, prices and economic stability). Measurement of economic activity. Income and employment theory. Income and employment imbalance. The monetary system – monetary Policy, macroeconomic stability. Economic growth.

 

Bibliography

  1. Kottis G., Petraki-Kotti A., (2000) Contemporary Macroeconomics, Pub Smpilias
  2. Heilbronez- Thurow R.L., Understanding Macroeconomics, Pub Papazisis
  3. Samuelson P., (2000) Nordaus- Economics, Vol B’ Pub Papazisis
  4. Wessels W.T., (1995) Economics, Pub Kleidarithmos
  5. Mankiw G. (2001) Elements of Economics, Typothito
  6. McConnel- Bue S., Economics, MacGraw Hill
  7. Galbraith Jik., (1998) A journey in the world of Economics, Pub. Kaktos
  8. Noth D.C., (2000) Structure and changes in Economic History, Pub Ktitiki

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MATHEMATICAL ECONOMICS Course Code (202)

Theory: 3 h/week Practical: 2 h/week Total: 5 h/week 2st Semester

7 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Basic elements and tools (sets, functions, equations logarithms). Elements of linear Algebra and economic applications (tables, linear functions systems). Differential calculus and applications in economic problems (limits and function derivatives, function study, emponential and logarithmic functions, elasticity oh functions, functions of total, marginal and average products and cost, functions of demand and supply, profit maximization, models of inventory planning). Gredit Mathematics (interest, compound interest, Annuities). Combinations.

 

Bibliography

  1. Doukais M., (1996) Mathematics of Economic Science, Vol.A’ Pub. Zygos, Thessaloniki
  2. Tsoulfidis L., (1999) Mathematics of Economic Analysis, Cutenberg, Athens
  3. Houvardas B., (1998) Mathematical Economics, Macedonian Publications, Athens
  4. Strang G. (1996) , University of Creta Publications
  5. Dowling E.T., (1996) Calculus for Business, Economic and the cocial Sciences. Shaum’s Out line series, New York

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BUSINESS LAW Course Code (203)

Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 2nd Semester

4 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Acquisition of basic knowledge in relation to the meanings of commerce and commercial arts, the commercial and industrial property, competition and consumer protection, firms, titles, bankruptcy and marine law. Elaboration of specific cases and examples for a close examination of the above meaning.

 

Bibliography

  1. Euthymiatou –Poulakou A., (1996), Elements of Business Law, Pub. Sakkoulas
  2. Skalidis L., (1999), Introduction in Business Law
  3. Milonopoulos D., (2000) Marine Law, Pub. Stamoulis

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RESTAURANT TECHNIQUES Course Code (204)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 2nd Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Forms of restaurant business and their organization from the point of spaces, equipment and personnel –ways and techniques of meal composition and offering. Serving forms of main, special and massive meals and shows-ways of securing hygiene and safety in the restaurant business area. The development of establishing and promotion programs for sales in the restaurant systems of materials , their revenues. Analysis of the economic results from the preration of the restaurant business, via PIC.

 

Bibliography

  1. Matas Ath., Organization –Techniques of Restaurant Business, Pub. Interbooks
  2. Lioupis X., Management and Restaurant Techniques
  3. Koukopoulev-Koukouli E., Management and Restaurant Techniques

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TOURIST GEOGRAPHY II Course Code (205)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 2nd Semester

4 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Analysis of the natural, human and cultural resources of the mast important, from the tourist view countries of Asia, Africa, America and Ocenia. Special mentioning of the important monuments and tourist destinations, using mars, photographs, VIDEO, slides ect. Stressing, the particularities of the countries as places of reception and hospitality of tourists.

 

Bibliography

  1. Moira-Milonopoulou P., (2000) Tourist Geograpghy Asia, Stamoulis Publications, Athens
  2. Moira- Milonopoulou P., (2001) Tourist Geography, Agrica-America- Oceania, Stamoulis Publications, Athens
  3. UNESCO, World Heritage List

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Course Code (204)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 2nd Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

 

Description

General (vast) Commercial Law-Meaning, sources and distinctions, commercial acts-commercial business, industrial property (ownership)-Tradename- brandname- patents, commercial papers (securities), Competition Law-Unfair Competition, principles of Insolvent Law.

 

Bibliography

  1. Alexopoulos K., (1999) Principles of Commercial Law, Interbooks Publ. Athens
  2. Eythimiatou A. Poulakou, (1996) Principles of Commercial Law, Sakoulas Publication, Athens-Komotini
  3. Delouka Igglesi K., (1994) Introduction to the Law of Competition, Sakoulas Publications, Athens
  4. Potamianos G., (1979) Commercial Law Manual, Sakoulas Publications, Athens

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ROOM SERVICE Course Code (206)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 2nd Semester

4 ECTS credits

Condition: Selective Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Acquaintance of the department. Organization. Management and staffing. Business planning. Areas of the department. Operations, equipment, labor. Preparation process of a room. Business during the stay of the customer, in his departure, room alteration, linen changes. Security measures. Linear kit, washing-machine-ironing: Propulsion process of linen, cleaning, storing, controls. Supplies of cleaning materials- storing. Equipment ceases. Room disaffection –Damages, repair process. Forms uses. Office of missing things- Communication with the other departments

 

Bibliography

  1. Karagiannis St., (1997) Hotel Organization and Operation, ELLIN, Athens
  2. Xytiris L., (1997) Management of Hotel Enterprises, Interbooks,
  3. Branson J.C.-Lennox M.,, (1998) Hotel, Hostel and Hospital Housekeeping, Stoughton ed. Division, London
  4. Ntonti Anna,(1991) House Keeping, Athens

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TOURIST PSYCHOLOGY Course Code (207)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 2nd Semester

4 ECTS credits

Condition: Selective Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Analysis and explanation of tourist- consumer behavior and the employed in the tourist sector. The introduction of all the basic concepts of tourist psychology, through which it is explored and analyzed the determination of the psychological condition that prevails in tourism in the content of national economy.

 

Bibliography

  1. Lytras P., (1993) Tourist Psychology, 2nd ed Interbooks, Athens
  2. Pearge Ph. L. (1983) The Social Psychology of Tourist Behavior, Pergamon Press, London
  3. Peason I., (1964) Man In Motion: The Psychology of Travel, Walker, New York
  4. Sfakianos P., Financial Mathematics with PC Financial Programs, Interbooks Publications, Athens
  5. Fragos, Ch. (1998) Financial Mathematics Stamoulis Publications, Athens

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BUSINESS STATISTICS Course Code (301)

Theory: 3 h/week Practical: 2 h/week Total: 5 h/week 3rd Semester

7 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Introductory (basic concepts, the role of statistics in Business and Tourism). Methodology and Research Elements. Data selection. Descriptive statistics (tables, Graphical Representations, Arithmetic Dimensions), probability Theory. Random variable distributions and sampling distributions. Inductive statistics (estimative, Hypothesis basic control). Lineal correlation (correlation co-ordinator, Linear Regression). X2 test. Financial rations.

 

Bibliography

  1. Kintis A.,(2000) Statistical and econometric Methods, Gutenberg, Athens
  2. Terzakis D., (1999) Business Statistics: with applications in Tourism sector, Interbooks, Athens
  3. Tsantas N., Moisiadis H., Bagiatis N., Hatzipantelis Th. (1999) Data Analysis with help of statistical Packeges:SPSS, EXCEL, S-PLUS, Pub. Ziti, Thessaloniki
  4. Halkos G., (2000) Statistics: Theory, Applications and use statistical Programs in P/C., Topothito, Athens
  5. Agresti A., Finlay B., (1997) Statistical Methods for the Social Sciences, Prentice Hall, New Jersey
  6. Gravetter F.J., Wallnan L.B., (1996) Statistics/or the Behavioral science, West Publising Company, Minneapoly

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ELEMENTS OF ACCOUNTING Course Code (302)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 3rd Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Introduction in Accounting and application range. Accounts analysis of the accounting cycle. Accounting errs –correction sourual. General Ledger- Revenue – Expenses accounts Balance Sheet- Payroll.

 

Bibliography

  1. Kontakos A., General Accounting
  2. Revanoglou A., General Accounting with E.G.L.S.
  3. Dimopoulou –Dimaki I.,(1996) General Accounting, Pub ELLIN

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RECEPTION SERVICE Course Code (303)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 3rd Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Part One: Introductory in hotels and hotel industry. The importance of the eception department. Rules and legislation. Room and other services sales. Hotel and tourist offices relation, bargains and contracts- allotment. Reservations (Reservations forms, processing, recording, changes, cancellations, ect.). Duty Analysis of reception that relate in customers accommodation, bill payments, book registration of reception. Porter’s lodge, Telephone. Department relations with the other departments. Other services of Reception- Cashier’s desk, exchange etc.

Part Two: Reception’s department operation through the application of the ”ERMIS” program. Travel agencies, contacts, price-list, reservations, arrivals, room planning, room changes and terms, dates of arrivals and departures, departures- No show customers, date changes- Printings.

 

Bibliography

  1. Kapiki- Piveropoulou Tania, (1998) Reception Service, Interbook, Athens
  2. Ntonti Anna, Reception Operation
  3. Xytiris L., (1996) Managemant of Hotel Enterprises, Interbook, Athens
  4. Bardis S.A., (2000) Management of Hotel Reception, ELLIN Athens
  5. Karagiannis St., (1997) Hotel organization and Operation, ELLIN, Athens
  6. G. Dix, Ch. Baird, Front Office Operations, Pitman Publishing, London
  7. Lunberg, Donald E., (1997) Hotel and Food Supply Enterprises, ELLIN, Athens
  8. Hotel Application manual ”ERMIS”, Reservations, Reception

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TOURIST MARKETING Course Code (304)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 3rd Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Introduction in contemporary Marketing and its application to Tourism. Tourist marketing planning and research. Tourist market. The tourist product, pricing and distribution. Tourist advertising and the public relations in tourism. Tourist product, promotion in tourist markets and tourist marketing control and it is approached.

 

Bibliography

  1. Igoumenakis N., (1996) Tourist Marketing, Interbook, Athens
  2. Middleton V.J.E., Marketing in Travel and Tourism
  3. Holloway G.J. and Plant R.V., (2001) Marketing for Tourism
  4. Hriston E., Tourist Market Research, Interbook
  5. Stathakopoulos B., (2001) Market Research Methods, Pub Stamoulis
  6. Blakenship A. and Breen G., State of the Art Marketing Research
  7. Brandburu N. and Sudman S., State of the Art Marketing Research
  8. Patton M., Qualitative Evaluation and Research Methods

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TOURIST SOCIOLOGY Course Code (305)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 3rd Semester

4 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

The Analysis and explanation of contemporary sociological facts. Basic concepts of Tourist Sociology. Tourist analysis from a sociology point of view. Motive analysis of attracting customers- social effects and interactions in tourism.

 

Bibliography

  1. Burkas A. and Medlikis, (1989) Tourism: Past, Present, Future, Heineman, London
  2. Lytras P., (1998) Tourism Sociology, Interbook, Athens
  3. Tsartas P., (1996) Tourist, Travel, Destinations: Sociological Approaches in Tourism, Exantas, Piraeus
  4. Parker J. (1979) The sociology of Leisure, Allen and Unwin, London

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TTOUISM AND PUBLIC SECTOR Course Code (306)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 3rd Semester

4 ECTS credits

Condition: Selected Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

The state concept, state operations and the executive operations. General Government. Ministries. Government courts. The independent administrative authorities. Prefecture Government and Local Government. Public carries of Tourism. Private carries of Tourism. International Organizations of Tourism.

 

Bibliography

  1. Moira-Milonopoulou P., (1997) Government Officials, Pub. Sakkoula

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LABOUR RELATIONS Course Code (307)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 3rd Semester

4 ECTS credits

Condition: Selected Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Introduction in Labour Relations and mention of the social role of employment and the individual incorporation in the labour environment. Co-relations and psychological impact of labour environment in the individual. Labour conflicts. Union organization. The labour peculiarity in tourist enterprises, the facts of seasonal occupation. Union organization in the labour grounds of tourist enterprises per sector.

 

Bibliography

  1. Schuler and Huber V., (1993) Personnel and Human Resource Management, West Publications, Athens
  2. Ytra P., (1998) Labour Relations, Intebook, Athens
  3. Xirotiri- Kouphidou S., (1997) Human Resources Management: The 21st Century Challenge in the Labour Environment, A. Sakkoulas, Thessaloniki

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TOURIST ECONOMY Course Code (401)

Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 4th Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Tourist services demand and supply. Tourist Markets - Price determination of tourist services. Tourist economic dimensions and substructure.

 

Bibliography

  1. Igoumenakis N. , (1997) Economy of Tourism., A vol. Pub. Interbooks
  2. 2. Igoumenakis N. , (1997) Economy of Tourism., B vol. Pub. Interbooks
  3. 3. Varvaresos S.,(2000) Tourism: Concepts, dimensions, structure, Pub. Propompos,
  4. Varvaresos S.,(2000) Tourism: Economic Approaches., Pub. Propompos

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BAR- DRINKS- ENOLOGY Course Code (402)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 4th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Bars, the organization and operation as independend business and as operating departments in and out of hotel enterprises. Personnel service and sales promotion. Alcoholic and no alcoholic drinks and their mark. The bar management and operation throught P/C. Analysis of bar operation statement. Different wines, their way of production and their combinations in the context of meals. Greek and foreign wines in the hotel service.

 

Bibliography

1. Mara A., Bar, Drinks, Enology, Pub. Interbooks

2. Benaki A., The bar and Barman

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LABOUR LAW Course Code (403)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 4th Semester

4 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Individual Labour Law. Contracting of labour contracts, time margin, wages, protection and dissolution of labour contracts. Collective labour Law. Business Regulations, collective bargaining and union movement.

 

Bibliography

1. Efthimiatou - Poulakou A.(2000) Labour Law, Interbooks

2. Karakatsaki A.- Gardika S., (1995) Individual Labour Law

3. Koukiadi I.,(1999,1995,1999) Labour Law vol. 3

4. Leventi G.,(1996) Collective Labour Law

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TRAVEL GUIDES Course Code (404)

Theory: 2 h/week Practical: 3 h/week Total: 5 h/week 4th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Basic principles of GTP, ATP, ABC, ech, and their combined approaches. The role and the specific responsibilities of the different departments of the travel organization for the trip

Planning. Analytical planning processes of the trip. Methology, planning, organization and different kind of trip realization through gradual approach of the object exercises. (Product promotion, requests, service markets, cost, supplies, bookings, vouchers, ech…). The use of the professional travel guides. GTP, ATP, World Travel Guide/Atlas, ABC, TIM, OAG.

 

Bibliography

1. Professional Travel Guide, GTP

2. Professional Travel Guide, ATP

3. Professional Travel Guide, ABC

4. Professional Travel Guide, TIM

5. Professional Travel Guide, OAG

6. World Travel Guide/Atlas

 

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ELEMENTS OF ENTERPRISES ACCOUNTING Course Code (405)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 4th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Enterprise accounting. Establishment increasing capital changes intergrations. Distribution of profits.

 

Bibliography

1. Tsaglaganos A. , Enterprise Accounting

2. Kaounis D., Accounting for Company Enterprises.

3. Kardakaris K., Accounting for Commercial Companies.

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HOTEL APPLICATIONS WITH P/C Course Code (407)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 4th Semester

5 ECTS credits

Condition: Selected Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Theoretical part: Hotel computerization. Selection criteria of application and expansion potential. (Store room, restaurant, accounts department, ech…). Security and management of personal data in hotels. The hotel application of Fidelio, (programmes structure of hotel applications, terms and codes explanation that are demanded for its operation analysis of the operation in relation to the manual system)

Laboratories part: The Fidelio application as examined and the different operations are presented like:

Hotel formation, agents formation, contracts pricing. Reservations operation, Receptions, Main Courante Operations, Cache Operations, Room Operations, Management Information Systems, ech…

 

Bibliography

1. Manual handling of the application in hotels of Fidelio (in English)

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SUPPLIES Course Code (406)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 4th Semester

5 ECTS credits

Condition: Selected Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

About supplies in general. Supplies process, (purchases, receipts - stocking - distribution), Legislative framework of market protection. About goods in general, like: vegetables and fresh and processed fruits. Milk and dairy products. Fat oils, drinks sweetening, fish, meat, equipment, fabrics, cleaning materials.

 

Bibliography

1. Raptis N.

2.Tzorako Eleftherakis Z.

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RESERVATION SYSTEMS WITH R/C Course Code (501)

Theory: 2 h/week Practical: 4 h/week Total: 6 h/week 5th Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Course description

  • Structure and operation of reservation systems
  • Common characteristics and differences in operational and the supply of tourist information and services.
  • Systems classification.
  • International and European Systems.

Practical exercise in contemporary reservation systems, Like Galileo, Amadeus, Subbech

 

Bibliography

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PUBLIC RELATIONS OF THE TOURIST ENTERPRISES Course Code (502)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 5th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Communication methods and techniques. Behaviour ways in the base, the principles and codes of public relations. Rational planning of information and communication for specific categories of the public display. (e.g. celebrities, reporters, and the representatives of the media, tour operators, clubs and associations). Specific displays organizations (e.g. gastronomic weeks, exhibitions, acquaintance visits, work shops).

 

Bibliography

1. Koutouris Th., Practical Guide of Public Relations

2. Agee Wok., Ault P. and Epnery E. Introduction to Mass Communications.

3. Aronoff C. and Baskin O., Public Relations, the profession and the practice

4. Appleby, Daniel David. Public Relations, the Mass media and Political Pressure Groups.

5. Theodoratos E., Public Relations, Pub. Stamoulis, 1999

6. Fanariotis P., Operational Communications., Pub. Stamoulis, 1996

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CUSTOMERS KEEPING ACCOUNTS Course Code (503)

Theory: 1 h/week Practical: 4 h/week Total: 5 h/week 5th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

First part: Presentation of the department. Staffing, operation, peculiarities. Equipment. Issue process of accounts of the hotel departments. Registration of revenues. Accounting attendance of debits and credits of the customers accounts through main courante and the individual account (DPY) - classical system. System variations. Receipts attendance and their recording in the hotel books. Accounts issue, arrangement. Attendance of advantage payments. Night control process - main courante closing. Cash operation, cash list. Economic reports completion to accounting department and Management. Debit and Credit attendance of travel Agencies and the rest collaborators of the hotel. Accounting processes that relate with the keeping customers accounting. Centralized lists. Fullness ratios. Rest ratios.

Second part: The main courante operation through the ”ERMIS” hotel application. The opening of accounts, debits, credits, recording of extraordinary consumption, cash recording of departments, cash lists, closing of accounts - settlement. Debit transfer to debtors (e.g. travel agency, credit cards). Recording control. Closing of the day. Printings - Accounting and Management briefing. Management Information System.

 

Bibliography

1. Kominis N. ”Keeping Customers Accounts”. Interbooks, Athens 1997

2. Karahontzitis D. Sarlis D. Hotel Accounting, Interbooks Athens 1986

3. D. x C., Baird Ch. ”Front Office Operations”., Pitman Publishing, London.

4. Alexiou S. ”Notes of Keeping Customers Accounts”, Igoumenitsa, 2001

  1. ERMIS”, manual of hotel application. (Main Courante, MIS)

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COST ACCOUNTING- CONTROL Course Code (504)

Theory: 2 h/week Practical: 2 h/week Total: 4 h/week 5th Semester

5 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Basic principles and cost accounting objectives. Product elements - Cost centers - Job Order Costing and Process Costing - Standard Costs - Control - Budgeting. Analysis of the means and objectives of internal control of the good - supplies sectors of the hotel enterprises. Analysis of cost control systems of restaurant - bar. Description of receipts control systems with P/C use.

 

Bibliography

1. Venieris G. Cost Accounting

2. Paggeios I. Cost Theory vol. A & B

3. Ignatiadis D., Accounting of standard Costs

4. Maras Ath., Control, Prising in Food - supplies Enterprises

5. Mountanou E., Management - Control and Hotel Enterprises - Accounting

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TOURIST LAW Course Code (505)

Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 5th Semester

6 ECTS credits

Condition: General Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Conditions of setting up a tourist enterprise. Main and no main hotel accommodations Tourist Offices. Tourist centers and shops. Tourist transportation. Contracts of Tourist content. Tourist investment aid - Basic concepts of the European Tourist Law.

 

Bibliography

1. Ethimiatou - Poulakou A., Tourist Law, 1997

2. Ethimiatou - Poulakou A., Labour and Hotel Legislation, 1993

3. Mountanou E., ”Hotel Legislation and Case - Law Kode”., 1979

4. Tsetsekou F., Tourism Law, 1976

5. Logothetis M., Law of the Tourist Industry., Pub. Sakkailas, 2001

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PUBLIC HEALTH Course Code (506)

Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 5th Semester

4 ECTS credits

Condition: Selected Compulsory

Assessment: Written exams at the end of the semester *

* If failure there is a possibility for a second try within the same semester

 

Description

Elements of public health, factors that influence the hygiene of humans, individual hygiene, disinfections of places and means, disinfections of utensils, drains and water supply networks, litter management. Basic concepts of human nutrition, food ingredients and their role in nutrition, food handling, food processing and preservation, bottled water, acknowledgment of different food, (fish, shells, mollusks, meat, crabs, ech…), diets, poisonings, first and benefit.

 

Bibliography

1. Hobson W., The Theory and Practice of Public Health., Oxford, Un. Press,

London, 1980

2. Jawetz E., Melnick J., Adelberg E., Microbio logical Medicine, Parisianos, 1985

3. Katsougiannopoulos V., Hygiene, Thessaloniki, 1990

4. Papanikolaou G., Contemporary Nutrition and Dietology., Pub. Thimari, 1997

5. Fidanze F., Liquori G. Nutrizione Umana, INDELSON, Napoli, 1995

  • Papapetropoulou M. Mauridou A. Microbiology of the Watery Environment, Basic 6.
  • Principles.,Pub. Travlos P. - Kostaraki E., Athens, 1982

    7. Vlahos P., Poisononigs, Pub. Karamperopoulou, Athens

    8. American Medical Association, Complete First Aid and Urgent Incidents, 1999

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    SPORT- RECREATION OF CASTOMERS Course Code (507)

    Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 5th Semester

    4 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Installations and substructure for customers recreation in hotels, clubs, passenger ships, cruise ships and the rest of tourist enterprises. Organization and management of animation. The profession of animateur and its distinctions. Customers recreation per kind of tourist installations. Recreation programs for adults. Programs and games for children. Recreation for the very old. Recreation distinctions and its daily planning.

     

    Bibliography

    1. Laloumis D., Recreation and athletics of Hotel customers., Pub. Stamouli, 2000

    2. I.T.L. (Institut du Tourisme et des Loisirs), Paris, Informative Brochures,1983 - 1999

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    TOURIST ENTERPRISE ADMINISTRATION AND HUMAN MANAGEMENT

    Course Code (601)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 6th Semester

    7 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Theoretical approach of organization and management of enterprises - Organization and management of hotel enterprises and of their departments. Organization and management of tour operators, travel agents, transportation business and restaurant business and bars and entertainment centers. Theoretical approach of tourist business personnel administration. Presentation of incitement techniques, organization, staffing and management of tourist business personnel. Comparative presentation of systems management of rewards and evaluation of human work of tourist business.

     

    Bibliography

    1. Roupas B. and Laloumis D., Tourist Business Management

    2. Hitiris L., Management of Tourist Enterprises

    3. Siropolis N. Management of small and middle sized business, Papazisis, 2001

    4. Brymer R,A., Introduction to Hotel and Restaurant Management

    5. Hitiris L., Tourist Offices

    6. Venison P., Managing Hotels

    7. Laloumis D., Management of Personnel of tourist Enterprises

    8. Kanellopoulos A., Management of Hotel Personnel

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    AVIATION FARES – TICKETS ISSUE Course Code (602)

    Theory: 2 h/week Practical: 4 h/week Total: 6 h/week 6th Semester

    7 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    ART - General characteristics. Fare construction principles - Process and definition of time table - Destination of no directly time-tables. Lowest fare combination. - Application of Lowest Combination in fare construction. Backhaul check method (one way minimum fare) - construction of one way minimum fare. - Definition of Bauckhaul. Directional minimum check (DMC). Interrupted travel. Class Difference. Mixed class on normal fares. Add on amounts. Round trip. Fare check in regular fares. Circle trip fare check in regular fares. Circle trip minimum fare. Special fares. Construction process of tour fare. RTCT. Combination of tour fares. Special fares OJ (Open jaw). Common Point Minimum (CPM). The Mscellaneus Charges Orderes (MCO) voucher. MCO description. Prepaid Ticket advantage (PTA). PTA status. Examples of PTA correnspondance. Inclusive tour fares. Discount fares. Bank settlement plan.

     

    Bibliography

    1. Galitis I., Air fares - Ticketing., Pub. Propompos

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    PASSENGER SHIPS NAVIGATION Course Code (603)

    Theory: 3 h/week Practical: 2 h/week Total: 5 h/week 6th Semester

    6 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    The passenger navigation and its importance for the national economy. Basic characteristics of passenger and cruise ship. Saving and fire means of passenger and cruise ship. The passenger and cruise ship as a cause of sea pollution. Marine Environment protection. Economic exploitation of passenger/cruise ship. Coastal navigation. Regulations of interior department of passenger/cruise ship. Organization and management of passenger/cruise ship. Organic structure. Reception of the ship. Waiting Rooms - Decks with Cabins - Passenger Service in the common use places (bar, disco, dining room, saloons ech…) Tickets’ control. Passenger briefing for the disembarkation in interim ports and the final destination. Coping with critical situations (e.g. passenger intoxication, short tempered passenger ech…). European Union’s Policy

     

    Bibliography

    1. Milonopoulos D., Basic Navigation’s Knowledge., Pub. Stamoulis, 1999

    2. Mitropoulos E., Categories and Contemporary Ship Models

    3. Athineos E., Marine Tours, Athens, 1979

    1. Theodoropoulos S. The Marine Policy of the European Union., Pub. Stamoulis, 1998

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    TOURIST MARKET RESEARCH Course Code (604)

    Theory: 1 h/week Practical: 4 h/week Total: 5 h/week 6th Semester

    5 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Research’s role in tourism. Tourist market research - Research forms. Methodology and processes that are followed in tourist market research. Use of information of the primary and secondary tourist research. Market research planning. Methodical collection analysis, and evaluation of criteria and market factors that can influence the tourist enterprises and organizations. Contraction of creative models of rational utilization. : a) Circumstances of tourist demand and supply, b) structure of tourist market and c) the operational faction of tourist units. The development reselts of the relevant with the tourist sector research that are carried out by international conveyors of business of the tourist sector.

     

    Bibliography

    1. Stathakopoulos V., Methods of Market Research., Pub. Stamoulis, 2001

    2. Pavlidis Pavlos., Notes on Tourist Market Research

    3. Hristou E., Tourist Market Research, Interbooks

    4. Blakenship A. and Breen G. : State of the Art Marketing Research

    5. Brandburn N. and Sudman S.: State of the Art Marketing Research

    6. Patton M. : Qualitative Evaluation and Research Methods

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    ADVERTISING OF TOURIST ENTERPRISES Course Code (605)

    Theory: 2 h/week Practical: 3 h/week Total: 5 h/week 6th Semester

    5 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Introduction in tourist advertising. Objectives of tourist enterprises advertising. Mass Media that are used in advertising internationally and topically in the tourist sector. Methods and technics of interior and exterior advertising. Advertising means and carriers. Principles and technics of shaping of the advertising means. Rational development of the advertising carriers. Laying out the advertising planning (applications). Measuring of advertising results. Combination of practical and scientific methods of measuring advertising’s effectiveness.

     

    Bibliography

    1. Kleppner O., An Analytical approach to the Advertising Strategy

    2. Behrens G., Werbepsyhologie

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    BUSINESS FINANCE Course Code (606)

    Theory: 2 h/week Practical: 3 h/week Total: 5 h/week 6th Semester

    5 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Introductory concepts of business Finance - Business Environment, (economic, social, political, ech…). Finascial tools of analysis. Definition of cost of capital. Determination of the best financial stucture of the firm. Dividends policy. Sources of financing - evaluation of investement risk and operation of the firm. Capital management and financial decisions of the firm.

     

    Bibliography

    1. Krathanasis G., Investment Evaluation and Stocks Exchange.

    2. Phillipatos - Athanasopoulos., Financial Management

    3. Tjoannos I., Financial Management

    4. Van Horne., Financial Management and Policy

    5. Levy - Sarnat., Capital Investment and Financial Decisions

  • Devis - Pointou., Finance and the Firm
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    HOTEL MARKETING Course Code (607)

    Theory: h/week Practical: 4 h/week Total: 4 h/week 7th Semester

    5 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Introduction in basis principles and the methodology of hotel marketing. Application of the Hotel Marketing Design (wrapping up, channels of distribution, communication, sales promotion, personal sales, advestising, publicity, public relations cesting). Control and evaluation of the hotel; marketing Design.

     

    Bibliography

    1. Hauslet T.- Kuhlet P. (1998) Manuel de Marketing Hotelier

    2. Nykiel R. Marketing in the Hospitality Industry

    3. Alastain M (1996) Hospitality and Travel Marketing, New York

    4. Pavlidis P. Hotel Marketing

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    APPLICATIONS OF COMPUTERIZED ACCOUNTING Course Code (702)

    Theory: 1 h/week Practical: 3 h/week Total: 4 h/week 7th Semester

    7 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Computerized Bookkeeping for Proprietorships, Partnerships and Corporations. Codification and Accounting Plan. Entry creation according to the Books & Records Code. Files, Journal Entries. On-line Entries and Entries control. Inventory, Cash and Compensatory Entries. Analytical and General Ledger, Balance Statement. Analytical Journals. Accounts Receivable and Accounts Payable Balances. Accounting Statements preparation & printing. Applications & Practices in different software programs.

     

    Bibliography

    1. Galanis P.B., (1995), Computerized Accounting, Stamoulis Publications, Athens
    2. Stefanou K., 1997), ), Computerized Accounting, University Studio Press Publications, Athens
    3. Unisoft, Computer Logic, Singular Accounting Software Manuals.

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    GRADUATE SEMINAR Course Code (701)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    6 ECTS credits

    Condition: General Compulsory

    Assessment: Evaluation of essay *

    * During the semester

     

    Description

    Assigning topics for research, feasibility’s study its presentation in the class. Critical annotation with the participation of the students.

     

    Bibliography

    1. Theofanidis St. (1998) Methodology of scientific Thought and Research, E. Benou, Athens

    2. Souflerou Ch.J., Soufletos E., (2000) The Scientific Speech, Thessaloniki

    3. Universite Paul Valery, Moutpellier III,(2000-2001) Methodologi du Travail Universitaire, Livre de l’enseignant

    4. Preece Roy, (1994) Starting research, Piuter, London

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    TOURIST TERMINOLOGY- ENGLISH Course Code (702)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    7 ECTS credits

    Condition: General Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Learning of the English language as it is used in tourist business (hotels, restaurants, travel agents, aviation firms, convention counters etc.). Special emphasis is given in tourist terminology and oral communication: Principles and practical training in letter and reports writing.

     

    Bibliography

    1. Anastasiou M.- Diamantis G., (1998) Business English, Publications Stamoulis, Athens
    2. Apostolou El. , (1992), English Commercial Correspondence, Stamoulis Publications, Athens
    3. Tompron H., (1994), English for Academic and Professional Purposes, Stamoulis Publications, Athens
    4. Arostolou El. (1993) Translating General Economics, Business Administration., Stamoulis Publications, Athens
    5. Lytra P- Lainou I. Koumeli Th., (1993) Explanatory Dictionary of Tourist Terms., Pub Elati, Athens

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    TOURIST TERMINOLOGY- GERMAN Course Code (703)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    7 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

    Description

    Learning of the German language as it is used in tourist business (hotels, restaurants, travel agents, aviation firms, convention counters etc.). Special emphasis is given in tourist terminology and oral communication: Principles and practical training in letter and reports writing.

    Bibliography

    1. Lytra P- Lainou I. Koumeli Th., (1993) Explanatory Dictionary of Tourist Terms., Pub Elati, Athens

    2. Mavrou K., (1999) Handbucs fur Dentsiche Kowerpoudenz in Touzismus and Multilingoud, Pub Interbooks

    3. Movrou K. (1995) Multilingud Dictionary of Tourist and food Supplies Terms., Pub Elati, Athens

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    TOURIST TERMINOLOGY- ITALIAN Course Code (704)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    7 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Learning of the Italian language as it is used in tourist business (hotels, restaurants, travel agents, aviation firms, convention counters etc.). Special emphasis is given in tourist terminology and oral communication: Principles and practical training in letter and reports writing.

     

    Bibliography

    1. Lytra P- Lainou I. Koumeli Th., (1993) Explanatory Dictionary of Tourist Terms., Pub Elati, Athens

    2. Katerin Katerinou (1994) Grammatica Italiana Per Stranier, Mondadori

    3. Kernbirger G. (1994) Italiano Nel Turismo, Cuerra

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    TOURIST TERMINOLOGY- FRENCH Course Code (705)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    7 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Learning of the French language as it is used in tourist business (hotels, restaurants, travel agents, aviation firms, convention counters etc.). Special emphasis is given in tourist terminology and oral communication: Principles and practical training in letter and reports writing.

     

    Bibliography

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    TOURIST TERMINOLOGY- SPANISH Course Code (706)

    Theory: 3 h/week Practical: 3 h/week Total: 6 h/week 7th Semester

    7 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Learning of the Spanish language as it is used in tourist business (hotels, restaurants, travel agents, aviation firms, convention counters etc.). Special emphasis is given in tourist terminology and oral communication: Principles and practical training in letter and reports writing.

     

    Bibliography

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    TOURISM OF SEA Course Code (707)

    Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 7th Semester

    6 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Nomenclature of Tourist ship. Types of tourist ships. Fixing- maintenance of tourist ships. Freighting of tourist ships. Legal status. The concept of tourist port. Categories of tourist ports. Reception facilities of tourist ports. Safety of tourist ports. Organization. Management of Tourist Ports. The most important tourist ports.

     

    Bibliography

    1. Pordali A., (1997) Economics and Policy of Ports, Pub Interbooks

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    PROFESSIONAL TOURISM Course Code (708)

    Theory: 3 h/week Practical: 1 h/week Total: 4 h/week 7th Semester

    6 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Approach of dynamics of the main forms of professional tourism, as convention tourism, show and incentive. Preconditions and prospects of its development in Creece. The possibilities of production and synthesis conventions services and their costing. The hotel convention grain’s and autonomous convention centers, their equipment and the human work force. Operations of preparation and holding conventions and the techniques and means of increasing their sales.

     

    Bibliography

    1. Kravaritis, (1992) Professional Tourism, Conventions, Incentives, Exhibitions, Interbooks

    2. Bochme A.J. Planning Meetingand Events

    3. Miltou A., Convention Sales and Services.

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    TOURISM POLICY Course Code (709)

    Theory: 2 h/week Practical: 1 h/week Total: 3 h/week 7th Semester

    4 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    Analysis of tourist policy and the causes that led in its development and progress and its theoretical base. Analysis of the basic differences between general aims, goals and objectives of tourist policy and between its actionsand means. Investigation of the relation of variable f tourist policy and the approach of its planning. Analysis of the process that it is followed in the decision of tourist policy.

     

    Bibliography

    1. Igoumenalu N. (1997) Tourist Policy, Pub Interbooks

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    SUSTAINABLE TOURISM DEVELOPMENT Course Code (710)

    Theory: 2 h/week Practical: 1 h/week Total: 4 h/week 7th Semester

    4 ECTS credits

    Condition: Selected Compulsory

    Assessment: Written exams at the end of the semester *

    * If failure there is a possibility for a second try within the same semester

     

    Description

    The natural environment and tourist development. Mild forms of tourism, in accordance with the particular characteristics of natural environment.

     

    Bibliography

    1. Sotiriadis, (2001) Oikotourismos, Propompos

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    THESIS PROJECT Course Code (801)

    Theory: 4 h/week 7th Semester

    20 ECTS credits

    Condition: Selected Compulsory

     

    Description

    The student with the guidance of a supervise professor must research a chosen topic, draft a relative essay which he will present before a three member committee of professors of the department

     

    Bibliography

    Depending on the chosen topic.

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